Q1. What is AfreenaBeauty.com?
A: AfreenaBeauty.com is an online store offering a selection of skincare, hair care, and beauty products designed to help you look and feel your best. You can browse and shop products directly on our website.
Q2. Do you have a physical store?
A: Currently, we operate online only. All products are available for purchase directly through our website.
Q3. Where are your products shipped from?
A: Product origin and shipping location will be displayed at checkout based on your selection and location.
Ordering & Shipping
Q4. How do I place an order?
A: You can place an order by selecting your desired products, adding them to the cart, and completing checkout with your shipping and payment details.
Q5. How can I track my order?
A: Once your order ships, you will receive tracking information via email (if applicable based on the site’s system).
Q6. Do you deliver internationally?
A: Delivery regions depend on our shipping policy at the time of your purchase. Please check the shipping section at checkout for available countries.
Q7: What payment methods are available for Cash on Delivery (COD)?
A: For Cash on Delivery (COD) orders, you can pay using cash at the time of delivery. Currently, COD does not support card payments, digital wallets, or online banking — only cash is accepted. Please ensure you have the exact or near-exact amount ready to make the payment easier for our delivery team.